Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy
with your purchase, we want to hear about it.
Health guarantee... The puppy is guaranteed to be in
good health at the time of delivery. Pups need to see your vet for a wellness checkup within 48 hours from the date of pick
up. Then call us with the results for your file... THIS IS MANDATORY. We do not guarantee against low blood sugar, ear mites,
worm, tick or fleas all of these isues are treated here, but getting a 100% clean pup anywhere is almost unheard of. Any vet
bills encountered by the buyer once the pup has been delivered is the responsability of the new owner.
Pups are are exchanged in the first 48 hours if all of the following requirements are met. (This Includes Refunds)
1. The puppy is said to be unacceptable by a Vet within 48 hours of pickup.
2. There must be a written statement explaining the problem.
3. The Puppy must be returned alive within 48 hours. ( If original delivery was by air and the return is required the
transportation is not refundable).
4. We do not exchange or guarantee against hypoglycimic problems.